What are you going to do:
What will you do ?
Are you looking for a position where your French and English language skills make a difference? As a French-speaking customer service representative, you will work in a fun and also challenging environment where your communication skills and problem-solving abilities will take center stage.
Your main responsibilities will include:
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Serving as the first point of contact for both business and individual customers.
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Responding to customer inquiries in French or English via phone, email, and chat.
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Handling returns and orders by sharing invoices, providing order updates, and giving detailed information about products and services.
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Collaborating with other departments to ensure optimal customer satisfaction.
As a customer service representative, you will be joining an IT company operating across Europe, with offices in Nijmegen and Scandinavia. You will be a part of a team of around 10 colleagues and you will also have the possibility to work remotely.
Who are you?
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You are fluent in French and English. Proficiency in Dutch is a plus but not required.
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You have excellent communication skills and strong problem-solving abilities.
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You have previous experience in customer service or a similar field.
What we offer:
- A part-time position between 32 and 40 hours a week with a gross monthly salary of €2,800.
- The opportunity to work remotely (minimum three days per week at the office).
- A unique chance to develop your skills within an international company.
- A bilingual customer service experience that values French and English speakers.
- A fair travel reimbursement.
- A friendly working environment with opportunities for growth.
What we ask:
- Minimum mbo level or equivalent ability
- You have experience with customer contact in your position and have good communication skills, both written and oral;
- You are fluent in English, reasonable Dutch and if you speak French this is a bonus.
Apply
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra information
#multilingual
- Status
- Open
- Education Level
- Middelbare school
- Location
- Nijmegen
- Working hours per week
- 32 - 40
- Type of Contract
- Fulltime (startersfunctie), Parttime (overdag), Thuiswerk
- Salary indication
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€2.800 Per maand
- Responsible for
- Taking care of customer needs
- Published at
- 24-01-2025
Topjob | Administratieve bijbaan | Callcenter bijbaan | Fulltime (startersfunctie) | Parttime (overdag) | Thuiswerk | Middelbare school
